Benchmark of out of hours. An overview across the services. Report from the Primary Care Foundation – 19 April 2012

Posted on April 24, 2012. Filed under: Emergency Medicine, General Practice, Primary Hlth Care | Tags: , |

Benchmark of out of hours. An overview across the services. Report from the Primary Care Foundation – 19 April 2012

Prepared by Henry Clay

[Urgent care in general practice – benchmark report from April 2012]

Using data to Improve Care: A new national benchmark for Out of Hours services

“The Department of Health were keen to drive reliable comparisons of performance across out of hours services in England, building on the established national quality requirements, but breaking new ground in measuring outcomes as well as process.  Following a competitive tender, the Primary Care Foundation were appointed in November 2007 to develop a benchmark of out of hours services that would be seen as credible by commissioners and providers alike and would serve as a basis for service improvement.  The overall aim was to make accurate comparisons across different services so that providers and commissioners were in a position to recognise and take action to improve care for their patients.”

… continues

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