What Does it Take to Ready a Healthcare Workforce for Transformation to a Patient Centered Team-based Care Model? – HealthIT Buzz – 13 September 2013

Posted on September 16, 2013. Filed under: Educ for Hlth Professions, Workforce | Tags: |

What Does it Take to Ready a Healthcare Workforce for Transformation to a Patient Centered Team-based Care Model? – HealthIT Buzz – 13 September 2013

“That’s what we were wondering when we began the development of learning resources to support patient-centered care enabled through health IT way back in the fall of 2012.

Led by the belief that the hard work of transformation to a patient centered team-based care modelwould require new education and training, the project team at Cuyahoga Community College began to map out exactly what that looked like. The end result was an education program that involved:

A robust competency framework designed for specific health care roles and responsibilities
Learning resources mapped to those competencies
e-learning modules
Learning resources mapped to those competencies
Beginning with the end-in-mind, we convened a meeting of early adopters and innovators and asked the question:

“If you were working with a practice that was moving forward towards the implementation of a patient-centered medical home, what additional knowledge, skills and abilities would be required of your workforce?” ”

…. continues on the site

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How does teamwork support GPs and Allied Health Professionals to work together? Primary Health Care Research and Information Service – September 2010

Posted on October 5, 2010. Filed under: Allied Health, General Practice | Tags: , |

How does teamwork support GPs and Allied Health Professionals to work together? Primary Health Care Research and Information Service – September 2010

“A well coordinated health system provides a comprehensive and continuous experience for the patient, promotes teamwork between practitioners, and the coordination of service delivery organisations. Improving teamwork between General Practitioners (GPs) and Allied Health Providers (AHPs) has been an ongoing challenge for Australia due to the split responsibility for primary health care between Commonwealth and State jurisdictions leading to incompatible systems of funding and accountability. Integration of services at the regional level has been identified as a priority in Australia’s Primary Health Care Strategy. This issue of RESEARCH ROUNDup highlights Australian research and systematic reviews that have addressed the role of teamwork in system integration in primary health care.”

…continues on the site

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Diversity in Experience and Team Familiarity: Evidence from Software Development (revised) – Harvard Business School – August 2009

Posted on August 19, 2009. Filed under: Health Informatics | Tags: , |

Diversity in Experience and Team Familiarity: Evidence from Software Development (revised)
Authors:    Robert S. Huckman and Bradley R. Staats

Abstract

“In knowledge-intensive settings, such as product or software development, fluid teams of individuals with different sets of experience are tasked with projects that are critical to the success of their organizations. Although building teams from individuals with diverse prior experience is increasingly necessary, prior work examining the relationship between experience and performance fails to find a consistent effect of diversity in experience on performance. The problem is that diversity in experience improves a team’s information processing capacity and knowledge base but also creates coordination challenges. We hypothesize that team familiarity—team members’ prior experience working with one another—is one mechanism that helps teams leverage the benefits of diversity in team member experience by alleviating coordination problems that diversity creates. We use detailed project- and individual-level data from an Indian software services firm to examine the effects of team familiarity and diversity in experience on performance for software development projects. We find the interaction of team familiarity and diversity in experience has a complementary effect on a project being delivered on time and on budget. In team familiarity, we identify one mechanism for capturing the performance benefits of diversity in experience and provide insight into how the management of experience accumulation affects team performance.”

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Feeling the Heat: The Effects of Performance Pressure on Teams’ Knowledge Use and Performance – Harvard Business School – 9 July 2009

Posted on July 10, 2009. Filed under: Health Mgmt Policy Planning, Health Systems Improvement | Tags: , , , , |

Feeling the Heat: The Effects of Performance Pressure on Teams’ Knowledge Use and Performance

Published:      July 9, 2009
Paper Released: April 2009
Author: Heidi K. Gardner

“Executive Summary:

Why do teams often fail to use their knowledge resources effectively even after they have correctly identified the experts among them? Project teams are a prominent feature of the knowledge-based economy, and member expertise has long been recognized as an important resource that can greatly affect team performance, but only to the extent that it is accurately recognized and used to accomplish the objective. The step between recognizing others’ expertise and then actually applying it to achieve a collective outcome, however, is highly problematic: Even when individuals know who holds relevant task expertise, they are often unwilling or unable to give the experts appropriate influence over the group process and outcomes. HBS professor Heidi K. Gardner takes a multidisciplinary approach to develop theory explaining how interpersonal dynamics in teams affect members’ use of each other’s distinct knowledge, ultimately leading to differential performance outcomes. Key concepts include:

* Teams facing significant performance pressures tend to default to high-status members at the expense of using team members with deep knowledge of the client, with detrimental effects on team performance.

* The more important the project, the less effective the team: Excessive performance pressure results in the team reverting to less effective ways of divvying up influence over its end product, in turn leading to lower performance ratings for the whole team.

* Team process is important in enabling organizations to harness knowledge resources for the benefit of maintaining strong relations with their clients.”

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Teams in Action: Primary Health Care Teams for Canadians April 2009 Health Council of Canada

Posted on May 1, 2009. Filed under: Multidisciplinary Care, Primary Hlth Care | Tags: , , |

Teams in Action: Primary Health Care Teams for Canadians  April 2009 Report from the Health Council of Canada

Health Council of Canada. (2009). Teams in Action: Primary Health Care Teams for Canadians. Toronto: Health Council.
ISBN: 978-1-897463-56-7

As Canada’s health care system deals with an aging population, collaborative health care teams are an effective way to treat the increasing number of Canadians with chronic health conditions.  Collaborative team care is a significant shift in the way Canadians are receiving their primary health care. Many Canadians may not know that this type of health care service is available to them, but they should – both as taxpayers and people who use health care services.

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