Transforming patient experience: the essential guide – NHS Institute for Innovation and Improvement – 2012

Posted on March 22, 2012. Filed under: Patient Participation | Tags: |

Transforming patient experience: the essential guide – NHS Institute for Innovation and Improvement – 2012

“This resource is for people with designated responsibility for improving patient experience – both as providers of services and as commissioners. It is intended to provide you with the evidence you need to influence others – both at board level and team level, to focus on improving patient experience.

The content that follows provides a rich source of research evidence, stories from patients and staff and many examples of innovative ideas. It also illustrates a range of well-tested techniques to help you work more closely with patients to understand their experience and use it to improve services.”

… continues

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Enhancing Engagement in Medical Leadership Project – NHS Institute for Innovation and Improvement – March 2011

Posted on March 24, 2011. Filed under: Health Mgmt Policy Planning, Medicine | Tags: , |

Enhancing Engagement in Medical Leadership Project – NHS Institute for Innovation and Improvement – March 2011

Other info:

Enhancing Engagement in Medical Leadership

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Nurses develop tool to ensure safe staffing levels – 22 March 2011

Posted on March 24, 2011. Filed under: Nursing, Patient Safety, Workforce | Tags: |

Nurses develop tool to ensure safe staffing levels – 22 March 2011 – Nursing Times

By Jo Stephenson

“Senior nurses have developed a simple way of assessing the safe number of nurses needed for a ward, which health workforce experts say can be used to argue against post cutting.   

Nursing teams can use the Safer Nursing Care Tool to work out safe staffing on hospital wards by putting in information about patients’ conditions.” … continues

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Joined-up care: delivering seamless care. A practical guide to making change happen – NHS Institute for Innovation and Improvement – 2010

Posted on January 28, 2011. Filed under: Health Mgmt Policy Planning, Health Systems Improvement | Tags: , |

Joined-up care: delivering seamless care. A practical guide to making change happen – NHS Institute for Innovation and Improvement – 2010

Authors: Carolyn Robertson, Helen Baxter, Mark Mugglestone, Lynne Maher

The Joined-up care website has other resources available

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Productive General Practice – Releasing time to care – NHS Institute for Innovation and Improvement – October 2010

Posted on October 8, 2010. Filed under: General Practice | Tags: |

Productive General Practice – Releasing time to care – NHS Institute for Innovation and Improvement – October 2010
http://www.institute.nhs.uk/index.php?option=com_content&task=view&id=3868&Itemid=6005

The Productive General Practice is a new programme from the NHS Institute which aims to support general practices in realising internal efficiencies, while maintaining quality of care and releasing time to spend on more value added activities.

The Productive Approach

The Productive Series supports NHS teams to redesign and streamline the way they manage and work. This helps achieve significant and lasting improvements – predominately in the extra time that they give to patients, as well as improving the quality of care delivered whilst reducing costs.

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Evaluation of the Leadership Qualities Framework 360 review process – NHS Institute for Innovation and Improvement – August 2010

Posted on August 20, 2010. Filed under: Health Mgmt Policy Planning, Leadership | Tags: |

Evaluation of the Leadership Qualities Framework 360 review process – NHS Institute for Innovation and Improvement – August 2010

The NHS Leadership Qualities Framework (LQF) was launched in 2002 specifically for senior leaders within the NHS. The LQF is supported by a 360 review tool, designed to support individuals identify where their strengths and development needs align with the NHS Leadership Qualities. This report is an evaluation of the impact the LQF 360 tool has on the individual, the organisation and the wider NHS.

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Medical Leadership Competency Framework – UK – 19 August 2010

Posted on August 20, 2010. Filed under: Educ for Hlth Professions, Medicine | Tags: , |

Medical Leadership Competency Framework – Third edition published.

The Medical Leadership Competency Framework: Self assessment tool – 2012

The third edition of the Medical Leadership Competency Framework (MLCF), which describes the leadership competences doctors need to support the transformation of health services, is now available.

First published by the NHS Institute for Innovation and Improvement in May 2008, as part of the joint Enhancing Engagement in Medical Leadership (EEML) project with the Academy of Medical Royal Colleges, the EEML project team has worked with regulatory bodies and medical education organisations throughout the UK to integrate leadership skills into each stage of a doctor’s training and career. The third edition incorporates feedback received from users.

John Clark, Director of Medical Leadership at the NHS Institute, explains that: “Doctors need particular leadership skills to enable them to become more actively involved in the planning, delivery and transformation of health services. The MLCF applies to all medical students and doctors throughout their training and career, and helps NHS organisations design effective leadership development programmes, appraisals and recruitment processes. It can also support doctors with personal development planning and career progression.”

The MLCF can be downloaded from the project documents part of the website.

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Medical Chief Executives in the NHS: Facilitators and Barriers to Their Career Progress – NHS Institute for Innovation and Improvement – April 2010

Posted on May 6, 2010. Filed under: Health Mgmt Policy Planning, Medicine | Tags: |

Medical Chief Executives in the NHS: Facilitators and Barriers to Their Career Progress – NHS Institute for Innovation and Improvement – April 2010
Chris Ham, John Clark, Peter Spurgeon, Helen Dickinson, Kirsten Armit
NHS Institute for Innovation and Improvement and the Academy of Medical Royal Colleges 2010
ISBN 978-1-907045-89-9

“This paper reports on the experience of 22 medical chief executives in England (around 5 per cent of the total chief executive community).

The career paths of medical chief executives are highly variable with some becoming chief executives relatively early in their careers and others being appointed much later.”   …continues

More on enhancing engagement in medical leadership

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The Productive Ward: Releasing time to care – Learning and Impact Review – Final report – NHS Institute for Innovation and Improvement and King’s College London – 2010

Posted on March 16, 2010. Filed under: Health Systems Improvement, Nursing | Tags: , , |

The Productive Ward: Releasing time to care – Learning and Impact Review – Final report – NHS Institute for Innovation and Improvement and King’s College London – 2010

“The NHS Institute for Innovation and Improvement’s (NHS Institute) The Productive Ward: Releasing time to care™ programme aims to empower ward teams to identify areas for improvement by giving staff the information, skills and time they need to regain control of their ward and the care they provide.

This review (undertaken February-June 2009) set out to establish the overall learning from and impact of The Productive Ward programme since its conception in 2005, and to suggest how this can be spread and sustained. The review applies an evidence-based Diffusion of Innovation framework1 to The Productive Ward programme to examine multi-level perspectives (national, regional, local) of learning and impact. The findings are  informed by in-depth interviews with national and regional stakeholders, a national web-survey of frontline staff, and case studies of implementation within five NHS acute Trusts.”

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Enhancing Engagement in Medical Leadership – NHS

Posted on January 14, 2010. Filed under: Leadership, Medicine | Tags: |

Enhancing Engagement in Medical Leadership – from the NHS Institute for Innovation and Improvement

“The Enhancing Engagement in Medical Leadership project is a jointly led by the Academy of Medical Royal Colleges (AoMRC) and the NHS Institute. This UK-wide project aims to promote medical leadership and help create organisational cultures where doctors seek to be more engaged in management and leadership of health services and non-medical leaders genuinely seek their involvement to improve services for patients across the UK. The project team has been working closely with the medical professional, regulatory and education bodies and health service organisations in promoting these goals.”

As part of the project we have developed:

A Medical Leadership Competency Framework which describes the leadership competences doctors need in order to become more actively involved in the planning, delivery and transformation of health services. We are working with the General Medical Council (GMC), Postgraduate Medical Education and Training Board (PMETB), Medical Schools, Medical Royal Colleges and Postgraduate Deaneries to embed these competences in undergraduate and postgraduate training. We are also working with health care organisations across the UK to encourage the use of these competences in the health service for development, recruitment and appraisal. A Medical Leadership Curriculum has been developed for the postgraduate phase of training, it can be downloaded here.

A Medical Engagement Scale which enables NHS trusts a greater insight to the level of engagement of doctors in their organisation and ways in which this engagement might be improved.

We have also undertaken several research projects including exploring the link between medical engagement and organisational performance, an international study of how doctors are prepared for leadership roles in other countries and how they are engaged in the management and leadership of the health service. We are currently undertaking a Medical Chief Executive study to better understand the factors that influence doctors to assume Chief Executive roles and identify how more doctors may be encourage to apply for these positions.

Further information about these various aspects of the project are available through the links on the right-hand side of the page. You can also download our latest project update here.”

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NHS Institute for Innovation and Improvementices Focus on: Musculoskeletal Interface Services – November 2009

Posted on December 4, 2009. Filed under: Orthopaedics | Tags: , |

NHS Institute focuses on services for musculoskeletal conditions
26 November 2009

“The NHS Institute for Innovation and Improvement has launched a new publication to support the NHS in improving community-based access to specialist services for patients suffering from musculoskeletal (MSK) conditions such as chronic back pain, osteoporosis and other bone, joint, spinal and muscular diseases.

The publication, Focus On: Musculoskeletal Interface Services, highlights the key characteristics of best practice for MSK interface services and is aimed at commissioner and provider organisations aiming to set up an MSK interface service or develop an existing service.” … continues on the website

Focus on: Musculoskeletal Interface Services
NHS Institute for Innovation and Improvement

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Focus on: sick patients with suspected cancer – NHS Institute for Innovation and Improvement – June 2009

Posted on June 19, 2009. Filed under: Oncology | Tags: |

Focus on: sick patients with suspected cancer – NHS Institute for Innovation and Improvement – June 2009

This document released by the NHS Institute for Innovation and Improvement aims to provide hospital teams with guidance on how to improve the management of emergency patients with suspected cancer. It is part of the High Volume Care series which highlights good practice within key services in the NHS in order to improve quality and service delivery.

NHS Institute for Innovation and Improvement – publications

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