Centre for Innovation in Health Management – Relationship Toolkit – News Release – 10 July 2012

Posted on July 19, 2012. Filed under: Health Mgmt Policy Planning, Health Systems Improvement | Tags: |

Centre for Innovation in Health Management – Relationship Toolkit – News Release – 10 July 2012

About the toolkit

“This toolkit offers a way of improving productive working between doctors and managers in your Trust. It does this in a series of steps that require you to have conversations between doctors and managers that identifies any development required.

Where doctors are engaged in management we know that quality improves for patients. Moreover, we have found that it is the partnership between doctors and managers that makes the difference – where they have a productive working relationship.

The National Inquiry into Management and Medicine found that doctors and managers work best together when the following conditions exist:

A clear focus on the clinical business
space is created for local innovation by managing upwards
decisions are devolved to the right level
there is continuity over time
complacency is avoided by seeking internal and external challenge
interests are aligned through rewards, information, and performance management.
doctors and managers make sense of the external environment together
there is frequent dialogue to build a shared purpose
differences are seen as an asset – conflict is used positively
managers and doctors understand each other
there is investment in organisational change, doctors and managers learn together, and locally relevant performance management systems are developed.

This toolkit is a series of questions for you to answer in the Trust. The process of answering the questions will develop a better shared agenda, a better understanding of how to work together and a better working relationship between doctors and managers.”

… continues

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The National Inquiry into Ethical Decision Making in the NHS – Centre for Innovation in Health Management – 2012

Posted on February 9, 2012. Filed under: Health Mgmt Policy Planning | Tags: , , |

The National Inquiry into Ethical Decision Making in the NHS – Centre for Innovation in Health Management – 2012

“CIHM’s third National Inquiry, this time into Organisational Decision Making in the NHS has highlighted the need for more resources on ethical decision-making at a senior management level.

The major output from this research is a checklist for ethical decision-making, which we recommend implementing in real situations. It is only through practice that NHS staff can improve their ethical decision-making.

In our report we have set out some simple, practical advice that can help NHS organisations to make better, more effective ethical decisions. We have also have looked in detail at specific ethical issues – fairness, justice, equity, equality, openness, honesty, transparency – which will play a role in decisions made by all trusts at some point.

The report is particularly relevant for NHS senior managers and Board members although all those within the NHS who are making strategic and organisational decisions may find it of value. The check list in the report can be used to influence decision-making at all levels of the organisation. Wherever there is an element of ethical complexity to the decision in question, we think these considerations are important, and the checklist is intendeds to be flexible enough to be used in a number of different contexts.”

… continues on the site

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