Is excessive paperwork in care homes undermining care for older people? JFR Joseph Rowntree Foundation – 28 February 2014
“Are older people in care homes missing out on quality time with staff because workers are preoccupied with paperwork?
Care homes have to regularly complete more than 100 separate items of paperwork, often duplicating the same information, this study found. Researchers visited care homes and spoke to staff who felt they were judged more on their ability to produce paperwork than deliver care.
The research recommends that the sector rethinks its priorities and makes changes to the way it deals with administration so older people can be given more compassionate, personalised care.”
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