Measuring the Outcomes of Case Managed Community Care. Towards a practical instrument for Australian home support – 2013

Posted on February 19, 2014. Filed under: Community Services, Health Systems Improvement | Tags: |

Measuring the Outcomes of Case Managed Community Care. Towards a practical instrument for Australian home support – 2013

Sarah Redshaw & Michael Fine

Centre for Research on Social Inclusion, Department of Sociology, Macquarie University, Sydney
ISBN: 978-1-74138-401-7

Extract from the executive summary:

“The research has been designed to test, document and apply standard measures for the determination of client outcomes in case managed community care for older people. Stage One, the first year of the research program, completed in 2012-2013, was a rigorous pilot study undertaken in the three well established and experienced case management services in New South Wales: KinCare, Community Care Northern Beaches, and the Benevolent Society. In Stage Two, to be conducted in years two and three, the successful approaches identified in the first stage will be further trialled through case managed and other suitable services for older people across the State and the larger data sets used to examine the outcomes of case managed care and assess the effectiveness of the tools developed. The project and continuation of funding was subject to quarterly reviews by the university and annual reviews by the research partners.”

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