Beyond big contracts: commissioning public services for better outcomes – Institute for Government – 23 January 2014

Posted on January 24, 2014. Filed under: Health Economics | Tags: |

Beyond big contracts: commissioning public services for better outcomes – Institute for Government – 23 January 2014

“This report is the output of a joint project between Collaborate and the Institute for Government, supported by the Calouste Gulbenkian Foundation.

It aims to convey the experience of those organisations and workers most closely involved in delivering complex services, such as adult social care, mental health drug and alcohol rehabilitation and special educational needs.

Research involved a series of in-depth interviews, expert workshops and roundtables with commissioners, policy professionals, providers and practitioners of complex services.

Two separate surveys asked participants about how ready organisations were to respond to the government’s public service reform agenda, and how well set up they were for an increasingly complex commissioning environment.”

News release: New Collaborate/IfG report: Beyond Big Contracts

“Beyond big contracts: payment by results harming social sector’s ability to help most vulnerable, new report says

High profile problems with large outsourcing providers have led to government pledges to involve more SMEs and voluntary sector providers in delivering its Open Public Services agenda.

But a new study has found that commissioners and providers may not succeed in the current contracting environment, which some argue is more suited to larger providers and doesn’t necessarily help those most in need.

While it is acknowledged that social sector organisations can often deliver high quality outcomes for users of complex services, such as drug and alcohol rehabilitation, their size makes them more vulnerable to financial risk compared to larger providers. Furthermore, they often lack the necessary commercial and contract management skills to succeed when operating in a ‘payment by results’ (PbR) framework, which can also impair their ability to create the collaborative partnerships required to meet the most complex needs.”

… continues on the site

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