Staff Care: how to engage staff in the NHS and why it matters – Point of Care Foundation – January 2014

Posted on January 16, 2014. Filed under: Workforce | Tags: |

Staff Care: how to engage staff in the NHS and why it matters – Point of Care Foundation – January 2014

Extract from the foreword

“The Point of Care Foundation exists to improve the experiences of patients, so it follows that improving the experiences of healthcare staff is a top priority. Research tells us that it’s the experiences of healthcare staff that shape patients’ experiences of care, for good or ill, not the other way round.”

… continues

Empowered and engaged NHS staff will provide better care – Guardian – 15 January 2014

“A study shows a mismatch between the positive outlook of NHS managers and staff who feel overworked and disempowered”

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