AHRQ’s New CUSP Module Helps Hospitals Engage Patients and Families in Their Care

Posted on November 6, 2013. Filed under: Patient Participation | Tags: |

AHRQ’s New CUSP Module Helps Hospitals Engage Patients and Families in Their Care

“AHRQ has released a new module for its Comprehensive Unit-based Safety Program (CUSP) to help clinical teams learn how to engage patients and families in their care. Based on a field-tested guide for engaging patients and families, the CUSP Patient and Family Engagement Module includes PowerPoint slides, speaker notes, demonstration videos, and tools to improve communication and patient safety in the hospital setting. The module helps clinicians:

Explore the roles and characteristics of patient and family advisors
Understand the relationship between communication and patient safety
Apply IDEAL Discharge Planning
Communicate adverse events to patients and family members

Clinical teams can use this module to foster an environment where patients, family members, and hospital staff are working together as partners to improve the quality and safety of care.”

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