Rights, risks and responsibilities in service redesign for vulnerable groups – Royal College of Nursing Guidance – April 2013

Posted on April 29, 2013. Filed under: Health Mgmt Policy Planning, Health Systems Improvement | Tags: , , |

Rights, risks and responsibilities in service redesign for vulnerable groups – Royal College of Nursing Guidance – April 2013

Extract from the background:

“In 2012 RCN Congress debated the issue of service redesign. The debate addressed the implications of redesign: the potential loss and fragmentation of specialist knowledge, expertise and staff, and the consequent effect on delivery of high quality services for vulnerable groups such as children, older people and those with learning disabilities or mental health conditions.

This document is designed to support RCN members engaged in service redesign to identify issues and mitigate against risks. While aimed primarily at nurses working with vulnerable groups, the core principles identified in this guidance may be helpful for any member going through any process of service redesign.

Although service redesign may be required to improve patient pathways, move care closer to home, maximise efficiency or centralise specialist services, it needs to be undertaken in the context of planned and managed networks of care which preserve the specialist knowledge, skills and expertise required. The RCN believes that the NHS needs systems in place to spread good practice and encourage real, well-planned service redesign and better collaboration between all organisations involved in delivering health and social care, rather than short-term, financially driven redesign.”

… continues

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