Personal experiences, public value: changing relationships in the NHS – NHS Confederation – 20 February 2012

Posted on March 13, 2012. Filed under: Patient Participation | Tags: |

Personal experiences, public value: changing relationships in the NHS  – NHS Confederation – 20 February 2012

“The relationship between individual patients and the health service has been remarkably consistent since the establishment of the NHS in 1948. However, during this time, expectations, technology, patterns of disease and demography have all changed significantly. There remains great attachment to the idea of the NHS as a public service, but public expectations of the service and assumed safety and willingness to bear an ever increasing tax burden are now very different. This paper explores aspects of these changes and what this may mean for the future leadership and sustainability of the NHS.

Intended to stimulate discussion, this paper is the first in a series looking at interactions between the NHS, individuals and communities. A further four papers in the run up to the 2012 NHS Confederation annual conference and exhibition will explore:

putting people first through shared decision-making
information and the power paradigm
micro-enterprises and building community assets
building social value within the system and society.”


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