We’ve been Listening, Have you Been Learning – The Patients Association [UK] – 8 November 2011

Posted on November 14, 2011. Filed under: Patient Participation, Patient Safety |

We’ve been Listening, Have you Been Learning – The Patients Association [UK] – 8 November 2011

“The Patients Association today launches its report “We’ve been listening, have you been learning?” which details sixteen accounts of poor hospital care heard by its Helpline in the last year.

The report contains some shocking accounts of care received by patients in hospitals across the country, focusing on four key fundamentals of care-communication, access to pain relief, assistance with toileting and help with eating and drinking.” 

… continues

Full text of the report

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