Development and Implementation of Key Performance Indicators to Support the Outcomes and Programs Framework – Australian National Audit Office – 8 September 2011

Posted on September 13, 2011. Filed under: Health Mgmt Policy Planning | Tags: , , |

Development and Implementation of Key Performance Indicators to Support the Outcomes and Programs Framework – Australian National Audit Office – 8 September 2011

Audit Report No.5 2011–12  Performance Audit
ISSN 1036–7632
ISBN 0 642 81210 1

“The objective of this audit was to assess how effectively entities had developed and implemented appropriate KPIs to support stated program objectives. To address the audit objective, the ANAO:
• undertook a desktop review of the published effectiveness KPIs for 89 programs across 50 Financial Management and Accountability Act and Commonwealth Authorities and Companies Act entities within the General Government Sector (GGS)12;
• supplemented this desktop review with more detailed analysis of four entities—the Australian Customs and Border Protection Service (Customs); Fair Work Australia (FWA); the National Film and Sound Archive (NFSA); and the Department of Resources, Energy and Tourism (RET)—including the reporting of performance in each entity’s annual report; and
• assessed the role of Finance in administering the Outcomes and Programs Framework, including the preparation of guidance material for entities.”

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