Improving Consumer Health IT Application Development: Lessons from Other Industries: Background Report – Agency for Healthcare Research and Quality – May 2011 [US]

Posted on August 23, 2011. Filed under: Health Informatics, Patient Participation | Tags: |

Improving Consumer Health IT Application Development: Lessons from Other Industries:  Background Report – Agency for Healthcare Research and Quality – May 2011 [US]
Agarwal R, Anderson C, Crowley K, Kannan PK. Understanding Development Methods From Other Industries to Improve the Design of Consumer Health IT: Background Report. (Prepared by Westat, under Contract No. HHSA290200900023I.) AHRQ Publication No. 11-0065-EF. Rockville, MD: Agency for Healthcare Research and Quality. May 2011.

Extract from the report”

“Background

In Crossing the Quality Chasm, the Institute of Medicine outlines six aims critical to transforming health care delivery. One of those aims is the delivery of patient-centered care, “care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions” (Institute of Medicine 2001, p. 40). Central to the vision of a patient-centered health care system are information technologies and tools in the form of consumer health information technology (IT) applications that support a range of health management activities such as storing and retrieving health information, sharing health information with health care providers, and tracking health-related behaviors and actions. However, despite the acknowledged value potential of consumer health IT applications in regard to improving health management, growing market offerings of consumer health IT applications, and vocal advocates of the technology, at the present time there is insufficient adoption and diffusion among consumers.

To address the need for accelerating the development and diffusion of consumer health IT applications, The Agency for Healthcare Research and Quality (AHRQ) commissioned this report as a key deliverable for the task order entitled “Understanding Development Methods from Other Industries to Improve the Design of Consumer Health IT.” The task order’s findings will constitute a foundation of recommendations intended to guide the development of consumer health IT applications. This report summarizes and synthesizes findings related to design methods used for the development of successful consumer products in industries other than health care. It offers recommendations for developers of consumer health IT applications and provides directions for future research.”

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