Making the most of public services A systems approach to public innovation – The Work Foundation – May 2011

Posted on May 31, 2011. Filed under: Workforce | Tags: , , |

Making the most of public services A systems approach to public innovation – The Work Foundation – May 2011

A Knowledge Economy programme report Charles Levy
May 2011

“While our economy is showing tentative signs of recovery, the public sector is facing almost unprecedented challenges. An innovation miracle is being demanded from the centre – services are facing a triple lock of shrinking public  spending, expanding service demands and a broad reform agenda. Looking at two case studies – international higher education and the NHS – this paper highlights that the government is struggling to understand how to support innovation within public services, and that this will impact on the future performance of both public and private sectors.”

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