Remote control: The patient-practitioner relationship in a digital age – NHS Confederation – 20 January 2011

Posted on January 20, 2011. Filed under: Health Informatics, Telehealth | Tags: |

Remote control: The patient-practitioner relationship in a digital age – NHS Confederation – 20 January 2011
ISBN: 9781859471883 

“There are ambitious claims for the potential of multi-channel, remotely delivered healthcare to lead a self-service  transformation of the NHS. Currently the UK is not perceived to be at the forefront of telehealth, relying heavily on face-to-face consultations to achieve continuity of care. Success is mixed, with half of patients still feeling that they are insufficiently involved in making decisions about their health.

As an increasingly digital society changes the nature of one-to-one relationships, this report asks whether health technology will involve patients more or exclude them even further.

In considering these issues, we present evidence that illustrates how powerful everyday technology can be in disrupting the  roles and relationships of patients and practitioners. Sometimes the effects are positive, sometimes not. The real opportunity lies in elevating shared decision-making to be as important a concern for health technology as cost savings and efficiency. Where this is done, the digital future can offer patients far more opportunities to be involved in decisions about their care, while protecting face-to-face services for the people it has value for.”   …continues

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