CAHPS Item Set for Addressing Health Literacy – Consumer Assessment of Healthcare Providers and Systems (CAHPS) – US

Posted on January 7, 2010. Filed under: Patient Participation | Tags: , |

CAHPS Item Set for Addressing Health Literacy –  Consumer Assessment of Healthcare Providers and Systems (CAHPS)
 
“The CAHPS Consortium, led by RAND, has developed a supplemental set for the CAHPS Clinician & Group Survey that focuses on assessing providers’ activities to foster and improve the health literacy of patients. Health literacy is commonly defined as patients’ ability to obtain, process, and understand the basic health information and services they need to make appropriate health decisions. While health literacy depends in part on individuals’ skills, it also depends on the complexity of health information and how it is communicated.
 
The primary goal of the CAHPS Item Set for Addressing Health Literacy is to measure, from the patients’ perspective, how well health information is communicated to them by health care professionals. This work on promoting health literacy is part of the Agency for Healthcare Research and Quality’s continuing efforts to encourage a greater emphasis in the provider community on patient-centered care. “

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