Engaging for success: enhancing performance through employee engagement [MacLeod review] – UK – 16 July 2009

Posted on July 22, 2009. Filed under: Workforce | Tags: , , |

Engaging for success: enhancing performance through employee engagement [MacLeod review] (885KB) –

“David MacLeod and Nita Clarke were commissioned by the [UK] Department for Business (BIS) to take an in-depth look at employee engagement and to report on its potential benefits for organisations and employees.”

MacLeod Review – from the NHS Employers page

“The NHS has been recognised for its progress in all the criteria that a new Government report defines as the cornerstones for quality employee engagement.


“The independent Macleod Review, led by the Department for Business, Innovation and Skills was published on 16 July 2009.

It’s terms of reference were to define effective employee engagement and examine the barriers which are preventing businesses engaging with their employees and consider non-regulatory solutions that can be offered to help business overcome such obstacles.

The review was produced in consulation with employers, trade unions, academic institutions, business organisations and organisations in the public and third sectors. It was led by David MacLeod, a renowned expert in this field working with Nita Clarke from the IPA.

The review recommendations

The MacLeod review recommends the following cornerstones of effective employee engagement and notes that the NHS is effective in each of these areas:

  • The government should work to raise awareness of employee engagement benefits and techniques
  • A senior sponsor group bringing together representatives from business, the public sector, not-for-profit organisations and unions, should be set up to boost understanding of this vital topic
  • The government and its agencies should work together to ensure their support is aligned and tailored to the needs of different organisations in different sectors of the economy seeking to enhance levels of employee engagement
  • A range of more practical support for organisations who want to raise levels of employee engagement should be made available by March 2010. This support should be designed in consulation with businesses and other organisations to ensure that it is tailored to their needs.”

… continues on the website


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