Organizing for Higher Performance: Case Studies of Organized Delivery Systems, The Commonwealth Fund, July 2009

Posted on July 6, 2009. Filed under: Health Systems Improvement | Tags: |

D. McCarthy, K. Mueller, Organizing for Higher Performance: Case Studies of Organized Delivery Systems, The Commonwealth Fund, July 2009

Overview

“Fifteen case studies illustrate how diverse types of organized health care delivery systems promote higher performance through information continuity, patient engagement, care coordination, team-oriented care delivery, continuous innovation and learning, and convenient access to care. Those attributes are supported by values-driven leadership, interdisciplinary teamwork, integration and aligned incentives (both at the organizational and provider level), accountability, and transparency. Commonly reported results include improved clinical quality of care and control of chronic diseases, increased patient satisfaction, shorter waiting times, and reduced hospitalizations, emergency visits, and prescription drug expenses. The experience of these organizations supports recent recommendations by The Commonwealth Fund Commission on a High Performance Health System to stimulate greater organization of health care in the United States.”

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