NHS Mutual: engaging staff and aligning incentives to achieve higher levels of performance – 1 July 2009

Posted on July 2, 2009. Filed under: Health Policy, Health Systems Improvement, Workforce | Tags: , , |

NHS Mutual: engaging staff and aligning incentives to achieve higher levels of performance
Author: Chris Ham & Jo Ellins
Publisher: Nuffield Trust    1 July 2009     ISBN-13: 978-1-905030-39-2
Full text of the report

“Increasing staff involvement and motivation is critical to NHS reform. Since 1998, the NHS has launched many policy initiatives aimed at improving staff engagement. Despite some success, there is evidence that exhortation and guidance alone will not bring widespread changes to practice, and that ways for staff to participate formally in the running of their organisations should be explored.

NHS Mutual: Engaging staff and aligning incentives to achieve higher levels of performance looks at the factors that drive staff engagement in the health service, and examines various models of employee ownership in use both within and outside the NHS. The authors conclude that there are at least five ways in which employee ownership can be fostered within the health service, and that the time is now right for the Government to support those willing to test different approaches.

NHS Mutual is important reading for health care leaders and policy-makers. It will also be of interest to researchers and academic institutions with an interest in this area, as well as all those concerned with improving staff motivation and reviewing the options for social ownership in the public sector.”

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