Retaining institutional wisdom: Using an evidence-informed approach to transfer knowledge from experienced nurses to new nursing staff March 2009 report

Posted on April 29, 2009. Filed under: Evidence Based Practice, Knowledge Translation, Nursing | Tags: |

Promising Practices
Retaining institutional wisdom: Using an evidence-informed approach to transfer knowledge from experienced nurses to new nursing staff

Number 21, March 2009

”    * The nursing service of a Quebec-based health and social services centre has developed an evidence-informed approach to capture knowledge – especially tacit knowledge – from experienced nurses, and transfer it to new nursing staff.
* A key element in the creation of organizational knowledge is the active participation of staff members who are directly involved in care delivery, combined with best practices.
* The project has increased the success rate of new nurse orientations and retention, and has reduced the reliance on supplemental nursing resources. This project, grounded in a philosophy of continuous quality improvement, has helped to reduce the occurrence of adverse events.

Many healthcare organizations are grappling with the consequences of high attrition rates. To address this, and as part of the process of becoming a learning organization, the Baie-des-Chaleurs Health and Social Services Centre in Quebec has developed an evidence-informed approach to capture the knowledge of experienced nurses and transfer it to new staff.”

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